PixelMint Studio ("we," "us," or "our") operates the website pixelmintstudio.com and sells digital products through third-party marketplaces including Etsy and Gumroad. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with us in any way.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or purchase our products.
1. Information We Collect
1.1 Information You Provide Directly
We may collect the following information when you interact with us:
- Contact Information: Name, email address, and any other information you provide when contacting us via email, contact forms, or social media.
- Purchase Information: When you purchase through Etsy, Gumroad, or other platforms, we receive limited order details such as your username, email address, and the products purchased. We do not directly collect or store payment card information.
- Communication Data: Records of correspondence if you contact us for customer support, product inquiries, or feedback.
- Newsletter/Marketing: Email address if you voluntarily subscribe to our mailing list or promotional communications.
1.2 Information Collected Automatically
When you visit pixelmintstudio.com, certain information may be collected automatically:
- Device Information: Browser type, operating system, device type, screen resolution, and language preferences.
- Usage Data: Pages visited, time spent on pages, referring/exit pages, click patterns, and navigation paths.
- IP Address: Your Internet Protocol address, which may indicate your general geographic location.
- Cookies and Similar Technologies: Small data files placed on your device to enhance functionality and analyze usage patterns. See Section 6 for our Cookie Policy.
1.3 Information from Third Parties
- Marketplace Platforms: Etsy, Gumroad, and other sales platforms may share limited buyer information with us as part of order fulfillment (e.g., username, email, order details).
- Analytics Providers: Third-party analytics services (e.g., Google Analytics, Vercel Analytics) may provide us with aggregated or anonymized data about website visitors.
- Social Media: If you interact with our social media profiles, the respective platforms may provide us with certain profile information in accordance with their own privacy policies.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Fulfillment: To deliver digital products, send download links, and provide access to Notion templates or other purchased content.
- Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance with product access or usage.
- Product Improvement: To understand how our products and website are used, identify areas for improvement, and develop new products or features.
- Marketing Communications: To send promotional materials, product updates, and newsletters — only with your explicit consent or where permitted by law. You may opt out at any time.
- Website Analytics: To monitor website performance, analyze traffic patterns, and optimize user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of others.
- Fraud Prevention: To detect, prevent, and address fraud, unauthorized access, and other potentially prohibited or illegal activities.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:
- Service Providers: Trusted third-party services that assist with website hosting (Vercel), email delivery, analytics, and payment processing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Marketplace Platforms: Etsy, Gumroad, and other platforms where our products are listed have their own privacy policies governing buyer data. We encourage you to review their respective policies.
- Legal Requirements: When required by law, subpoena, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Purchase Records: We retain order and transaction data for a minimum of 7 years for tax and accounting compliance.
- Customer Support Data: Communication records are retained for up to 3 years after your last interaction with us.
- Marketing Data: Email addresses for marketing purposes are retained until you unsubscribe or request deletion.
- Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely for trend analysis and product improvement.
5. Data Security
We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted to and from our website.
- Secure hosting infrastructure with regular security updates and monitoring.
- Limited access to personal information on a need-to-know basis.
- Regular review and update of our security practices.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Cookies and Tracking Technologies
6.1 What Are Cookies
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.
6.2 Types of Cookies We Use
- Essential Cookies: Required for basic website functionality. These cannot be disabled without affecting your experience.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).
- Preference Cookies: Remember your settings and preferences for a better experience on return visits.
6.3 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling cookies may affect the functionality of our website.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal information.
- Right to Erasure: Request deletion of your personal information, subject to legal retention requirements.
- Right to Restrict Processing: Request that we limit how we use your personal information.
- Right to Data Portability: Request your personal information in a structured, commonly used, machine-readable format.
- Right to Object: Object to the processing of your personal information for direct marketing purposes.
- Right to Withdraw Consent: Where we rely on consent for processing, you may withdraw consent at any time.
To exercise any of these rights, please contact us at hello@pixelmintstudio.com. We will respond to your request within 30 days or as required by applicable law.
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- The right to know what personal information we collect, use, and disclose.
- The right to request deletion of your personal information.
- The right to opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information as defined under the CCPA/CPRA.
- The right to non-discrimination for exercising your privacy rights.
- The right to correct inaccurate personal information.
- The right to limit the use of sensitive personal information.
9. International Data Transfers
Our website and services are operated from the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
10. Children's Privacy
Our products and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us immediately.
11. Third-Party Links
Our website and products may contain links to third-party websites, services, or platforms (e.g., Etsy, Notion, Gumroad, social media). We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party service you access through our links.
12. Notion Template Products
For products delivered as Notion templates, please note the following:
- When you duplicate a Notion template, it is copied to your personal Notion workspace. We have no access to your Notion workspace or any content you add to the duplicated template.
- Your use of Notion is governed by Notion's own privacy policy and terms of service.
- We do not collect, monitor, or access any data within your duplicated templates.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any modifications indicates your acceptance of the updated policy.